VERY BAD SERVICE

Good Day I had ***** happening on my Nedbank account I logged the case with Nedbank and received a reference number but no one is getting back to me. I everytime have phone them and wait hours on the line and when ever I get through I get transferred from the one consultant to the other.I am calling them everytime with my prepaid cell phone and waisted almost R200.00 airtime I am very angry and dissepointed with this bad service .I am going to close this account and move to a better bank but before I do that I need my money back into my account that was *****ited with.My card is frozen for almost 4 days now I need to withdrawl cash as I am in need of it. contact details Byron Maxwell *** , *** and *** or ***