Very bad Service

<p>Buying a property and financing it through Nedbank has been a unpleasurable experience. Finance was approved and quotation was accepted months ago. Transfer attorneys were quick to assist and ready registration and then came the endless struggle with the bank appointed bond attorneys delaying registration of the property due to Nedbank not assisting in the matter accordingly. Problems were encountered with the FICA documents not being clear enough, after supplying the new required documents another week has passed by without any progress made. Phoning Nedbank professional banking, trying to get help from my personal banker, I yesterday ended up holding the line for more than 20 minutes without getting hold of anybody. Only much later getting to the fact that she is out of the offfice. Tried the branch manager and the same happened. Not one of the persons at the call centre/switchboard were aware that these persons were not available and put me on hold for them. This is not my first property done through Nedbank and the previous time it was done without these problems and delays. With this service it will be my last with Nedbank.</p>