PS
Pieter S

1 reviews | Active since Mar 2014

23 Aug 2016, 06:57

Very bad service

<p> I submitted a home owners insurance claim more than two weeks ago. Two phone calls and a complaint logged on the website later and I still know absolutely nothing. No one has bothered contacing me at all. I'm using hellopeter as a last resort as nothing else works. Is this the way to treat customers?</p>

0
Replies (1)
Nedbank
Nedbank's reply23 Aug 2016, 07:06
Official

Dear Pieter,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team