JC
Jeremy C
1 reviews | Active since Jan 2010
14 Jan 2016, 12:37
Very bad service
A number of things:<br> a) I am trying to get you to change the mobile number on my account from the UK - today, a week after sending an email as requested, nothing has happened, nor have I had any feedback<br> b) I transferred money from my Nedbank current account to my UK Investec account - it took you two weeks, while it took my partner less than 72 hours through ABSA<br> c) Your people is incapable of locating a vehicle small dent and scratch policy (taken out via Nedbank) that I require to be cancelled. But you happily honour the debit order every month !!<br> The sooner I can get rid of you, the better.
Helpful (0)
Replies (1)0
Replies (1)Nedbank's replyOfficial
14 Jan 2016, 13:21Hello jeremy.coetzer,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply14 Jan 2016, 13:21
Official
Hello jeremy.coetzer,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
