JC
Jeremy C

1 reviews | Active since Jan 2010

14 Jan 2016, 12:37

Very bad service

A number of things:<br> a) I am trying to get you to change the mobile number on my account from the UK - today, a week after sending an email as requested, nothing has happened, nor have I had any feedback<br> b) I transferred money from my Nedbank current account to my UK Investec account - it took you two weeks, while it took my partner less than 72 hours through ABSA<br> c) Your people is incapable of locating a vehicle small dent and scratch policy (taken out via Nedbank) that I require to be cancelled. But you happily honour the debit order every month !!<br> The sooner I can get rid of you, the better.

0
Replies (1)
Nedbank
Nedbank's reply14 Jan 2016, 13:21
Official
Hello jeremy.coetzer,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team