1 reviews | Active since Jun 2017

24 Aug 2017, 08:29

VERY BAD SERVICE

WE REPORTED OUR CARD MACHINE FAULTY ON TUESDAY 22 AUG 2017 STILL NOT BEEN FIXED ON 24 AUG 2017. WE ARE LOOSING BUSINESS BECAUSE OF NEDBANK ONLY ONE TECHNICIAN IN LIMPOPO??????

0
Replies (3)
Nedbank
Nedbank's reply24 Aug 2017, 08:34
Official

Dear Antonet

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

's update24 Aug 2017, 12:58
Reviewer Update
ID NUMBER ********** 217085 ACC NO ********** 183 WE WERE JUST TOLD ON THE CUSTOMER LINE THAT THE MACHINE MIGHT ONLY BE FIXED TOMORROW THIS IS 72 HOURS WITHOUT BUSINESS. WE ARE LOSING CUSTOMERS BECAUSE OF THIS BAD SERVICE. ONLY ONE TECHNICIAN FOR LIMPOPO??? REALLY MAYBE WE MUST RENT FROM CAPITEC???
's update24 Aug 2017, 13:13
Reviewer Update
PLEASE USE THE LANDLINE ********** / 9