SS
Shondo S
1 reviews | Active since Jul 2012
03 Jul 2015, 11:28
Very bad service
I made a payment to Nedbank and settled my entire account. I have been waiting 7 days for a paid up letter to be sent to me and I am calling every day. I cant believe this is so difficult for such a big institution. That is why I joined FNB in the first place.
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Replies (1)
Nedbank's replyOfficial
03 Jul 2015, 12:58Hello shondostrydom,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply03 Jul 2015, 12:58
Official
Hello shondostrydom,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team