Very bad customer service

<p>On the 17th/01/2017 I app**** for a Nedbank savings account on line and The Lady from Nedbank by the Name of Michele she called Me and we did all the procedure of open an account via phone,where by she was gonna send the cards to Golden walk branch after 5 days and she promised to call Me then,but she never did I called her today on the 25th/01/2017 and she **** to Me and told Me that she sent the cards @ the branch .I went there and on my suprise the cards were never sent and I was so humilated,embarassed and disguted with the lies that she told Me. She even **** to the staff members @ the branch saying she sent them my forms via email and there were no where to be found.</p>