DR
Dennis R

1 reviews | Active since Jul 2011

20 Jul 2019, 11:04

Very bad and unfriendly service from Nedbank

Hi there. I would like to complain about the very bad service that I got from Nedbank yesterday. I was ****** and in the process my card was ******. I went to the branch at Centurion mall. The woman at the counter that helped us was VERY unfriendly. We asked her to unblock my internet banking. This morning, I tried to access my internet banking. My profile is STILL blocked. After all this trauma and stress I STILL cannot access my money. I have never had such bad service at Nedbank, and I am considering changing to FNB.

If it was possible to give zero stars I would

0
Replies (1)
Nedbank
Nedbank's reply21 Jul 2019, 14:05
Official
Dear Dennis 
We apologise for the bad experience. A Resolution Manager will contact you during business hours. 
Regards
Client Service Support