Very annoyed n furious

<p>My name is mbalenhle charity nkosi ive been with nedbank more than 5yrs now. I opened a dream maker with them. On the 5th of april i went to the branch at dobsenville to do a claim so cn finish payng my son school fees. The guy was really helpng evn told me a claim cn take 2 to 3days. Was happy cos was gonna be quick. I waited n waited until the nxt week. On the 11th i called the call centre of dream maker to find out wht happnd. But was given stories abt not gettng my form of claim thy only got it on the 10th.. Thy told me i shud b gettng my cash on saturday. I waited n waited again. I ended up callng again. N guess wht i was told my smart card id thy only have one side of the copy and thy only thng thy wil do thy wil forward the matter to the ppl who wil b in on the 18 tuesday. And i stil have to wait for another 10 days since the claim takes 10 days. Im really annoyed about this. Only if i knew i wudnt hv bothered doing any saving with nedbank. Im jst waitng n dnt evn knw how long il wait again to get my cash then im moving to another bank. Funny part of ths the guy at the branch emailed evry document n he evn called to chck if the documents were received. I want my cash is in ASAP.. Im really disappointed abt the service i got frm nedbank. I doubt il be doing any business with you guys ever again</p>