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ethel E

1 reviews | Active since Dec 2016

05 Dec 2016, 09:38

Verification not being done for 2 loans!!! HORRIBLE SERVICE!!!

<p>We app**** for a personal load from Nedbank. it is approved in principle, but the verification was apparently an issue. </p> <p> </p> <p>Now the second time we app****, verification seems to be an issue again!!! We phoned the call centre and they can't even confirm my husband's work number on the system. This loan is again going to expire and we will have to apply once again!!! this is bad for my husband's credit record.</p> <p> </p> <p>I am terribly upset about the service we are receiving from Nedbank at the moment.</p>

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Replies (1)
Nedbank
Nedbank's reply05 Dec 2016, 10:04
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team