Vehicle finance

Tried to obtain vehicle finance for a new car, filled out the relevant forms and sent to NEDBANK. Seeing as I have banked with them for the last 7 years I expected an offer. No feedback for 2 days - then I call to enquire and am told that I had been declined... due to no credit history. Every month my homeloan amount gets paid on time - from my NEDBANK account... Then NEDBANK wants a copy of the SA homeloan statement for credit history purposes, which I send them - after a week still nothing.<br> Now they want me to submit all the documents again. Why? I tried to make an appointment - or get somebody on the phone, no results.<br> I am going to close my account, so will my wife. If NEDBANK is not interested in its clients... <br> <br> NEDBANK mission statement \Call once"- I have called over 10 times with no response. \""Get things done\"" is also a lie. No service for loyal customers. I am disappointed and angered by the lack of willingness to help a customer. If I were to treat my customers like that I would be out of business."""