Vanishing Greenbacks DISGUSTED NO SERVICE!!!!

<p>I am absolutely appalled by the Nedbank Greenbacksonline store. On 11/11/2016 i purchased off their online portal with order number GB2500 to the value of 21 600 greenbacks.</p> <p> </p> <p>I log on today to see my order status, and it's been CANCELLED (no notification, no communication) I call the call centre as my 21,600 greenbacks haven't been returned either to get told I only ever had 6,000 greenbacks, This is my everyday account as well as credit card so that i could only accumulate 6,000 points is a JOKE!!!</p> <p> </p> <p>FIRSTLY - The nedbank store will NOT let you checkout if you have insufficient points.</p> <p> </p> <p>I am disgusted at the fact that a detailed statement of my points cannot be drawn or accessed on the Greenbacks site as well as the fact that I have LOST 21,600 points.</p> <p>SERIOUSLY NEDBANK - GET YOUR ACT TOGETHER!!!! I will move my business account, and my private accounts to another bank with REAL TIME rewards!!!!</p>