UTTERLY PATHETIC

<p> Let me start by saying how useless this bank is :</p> <p>I've app**** for a personal loan with NEDBANK on the 8th of July - (I was pre-approved) on Saturday 9 July I went to Nedbak Clearwater Branch to hand in all the documents they requested.<br />I have still not received any update or clarification regarding my Personal Loan with Nebank, and it is already Thursday 19 July.</p> <p>I've been phoning Nednak every single day trying to find out what is happening and every day they tell me a different story.</p> <p>(Everytime they would tell me that there's an issue regarding the address ) WE GAVE THEM PROOF OF RESIDENCE so I have no idea how there could possibly be an issue regarding this , since all of the documents are </p> <p>corresponding with one another !</p> <p>This went on for almost two weeks .</p> <p> </p> <p>Saturday the 16th of July I went in to the branch again to see if someone could help me.</p> <p>They made me phone their accounts department AGAIN .</p> <p> </p> <p>The lady on the other end told me that my application only got sent in on FRIDAY THE 15th of JULY FOR THE FIRST TIME !!!!!!</p> <p>(after closing hours)</p> <p> </p> <p>I was FURIOUS to say the least.</p> <p> </p> <p>During this time I was told that my application was approved and that the money would be paid in on Monday 18 July but would only reflect on Tuesday 19 July.</p> <p> </p> <p>Well again ... NOTHING has happened!!</p> <p> </p> <p>I immediately phoned Nedbank ONCE AGAIN, yet AGAIN there was an issue with something regarding all the documents they HAVE (a typing mistake basically on the Branch's side from the person who opened our application form)</p> <p> </p> <p><br />I'm DONE - so I phoned them AGAIN asking to speak to someone to cancel my application (after having sent an email)</p> <p>Amazingly no one on the floor could help me and they reffered me to Head Office .</p> <p> </p> <p>I phoned Head Office to discover that apparently no one works there since none of my calls have been answered.</p> <p> </p> <p> </p> <p>Thank you NEDBANK for "making NOTHING happen" </p>