UTTERLY DISGUSTED WITH SERVICE RECEIVED @ FORES**** NEDBANK BRANCH!!!

<p>Firstly as Nedbank Platinum Account holder whose supposed to have a dedicated Relationship Banker, I never hear fom my banker, and frankly never met him/her, so I'm basically payiong for nothing, I might as well be a "normal" customer. 2ndly, this morning I went to a nEdbank to get my limits to make payments online increased, and I was faced with an agent who (coloured lady) who was very rude, and insisted that my signature was different from the one they had on the system. The reason I had a problem with is What level of authentication do you relaly require if I am at the bank (in person), and you took my finger prints (biometric), and I gave you my ID/Licence? Now I subjected to literally "DRAW" and TRACE from corner to corner my signature wihci I found absolutely ridiculous and not to mention the queue behind me, with people who had no diea of what was going on?!! This lady had a very bad attitude and raised her voice while talking to me and I was only asking valid questions. And she kept telling me that "Nedbank is not the only bank that does this, wherever you go all the banks will require you to do the same thing etc...". I am afraid that moving forward, I am taking my business elsewhere as Nedbank has consistently failed and I had complained already several times about the level of care they seem to have while they "milk" the rewards from our hard earned money through service fees. </p> <p> </p> <p>THANK YOU FOR THEE MOST PAINFUL Process of having to deal with a bank, and to that end you can bank on one thing, this is probably the last money you will ever get from me, I'm done!<br /><br /></p> <p>VERY DISSATISFIED</p> <p>SOON-TO-CUSTOMER</p>