MT
Monique T

1 reviews | Active since Jul 2016

26 Jul 2016, 10:11

utterly disgusted

<p> </p> <p>i have a credit card with nedbank, which they were oh so happy to give me, telling my close of of acc is on the 20th of every month, now all of a sudden they making the cut off on the 15th of each month, this is not what i signed up for, and i think the agent that i phoned was very unprofessional im not impressed at all with your service! ive been a loyal customer and have been paying my credit card every month, they cant just change the instalments dates like they want to!! highly disgusted... </p>

0
Replies (1)
Nedbank
Nedbank's reply26 Jul 2016, 10:47
Official

Dear Monique,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,