Utterly Disappointed in Nedbank’s Handling of My ***** Case

Title: Utterly Disappointed in Nedbank’s Handling of My ***** Case

I am writing this review out of sheer frustration and disappointment with the way Nedbank has handled my account and the ***** perpetrated against me.

I reported a ***** case in April/May 2025 and, to date, I have received no meaningful update. Despite implementing biometrics‑only access to protect my account, *****sters managed to access it again — yet no one from Nedbank has called me to explain how this happened or what is being done.

The lack of communication and urgency is unacceptable. I have exhausted every possible avenue to get answers, but it feels as though my concerns are being ignored entirely.

I have been a loyal Nedbank client since 2001, and even worked within your branches and Head Office for eight years. This is not the level of service or care I would ever have expected. Instead, I am left feeling ******, upset, and deeply frustrated.

Quite frankly, Nedbank — this is a massive letdown.