1 reviews | Active since Mar 2009
Utterly disappointed and totally disgusted!!!
<p>My salary date is the 24th and Nedbank Personal Loans decides to put forward my debit order on the 23/06/17 - for whatever reason I would not know. I was not advised on the new debit order run hence the debit order was returned but subsequently re-presented again by Nedbank on the 24/06/17. Please advise who will be paying for the debit order dishoured fee as this action from Nedbank resulted in a string of emails from my personal banker advising my scoring. Furthermore, I need my debit order date moved to the 26th or the 27th so we do not have a repeat of this episode or I will cancel the debit order and load Nedbank as a beneficiary on my salary and do the payments via EFT.</p> <p> </p> <p>A prompt response from your offices are now required.</p> <p> </p> <p>Thanking you,</p> <p>Jessica van der Westhuizen</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
