CW
Cindy W

1 reviews | Active since Aug 2018

22 Aug 2018, 06:39

Utter disgrace

Firstly I’d like to congratulate Nedbank on their shocking service, they are holding the trophy tightly for first place.

I’ve been with Nedbank for 30 years and when I needed them the most they let me down.

I’m getting married and started a small business so my expenses have been rather high.

I went into Nedbank to take out a further bond on my property. Well I should of known after the manager asked me twice who I bond with it would be a disaster.

The bank who should of known what I was talking about *****ed up the entire transaction. After I wanted R60 000-00 they settled on R15 000-00. She never knew what forms to fill in and what I wanted. They even went as far to tell me I’ve skipped payments on my bond which I never did. A bond is always one month in arrears.

So this has left me short for my wedding and I’m getting married in 3 weeks. It’s meant to be the biggest day of my life but I’ve fallen horribly short.

I’m leaving Nedbank as soon as I’m married hopefully to never look back.

0
Replies (1)
Nedbank
Nedbank's reply22 Aug 2018, 08:34
Official

Dear Cindy

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Service Support

Best regards,