MS
Marc S

1 reviews | Active since Jul 2011

29 Jan 2019, 08:36

Usual non delivery of cards

My credit & petrol card expire 01/19. Today is 29/19. I still have not been notified about the delivery of my card as I requested in my last TWO calls to Card Division!!! Is this Nedbank’s way of saying they don’t want me as a customer anymore???

The last time these two cards expired, I went through this exact same drama!!!

What the hell??????

0
Replies (3)
Nedbank
Nedbank's reply29 Jan 2019, 08:56
Official
Dear Marc 

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 

Kind regards
Client Service Support

MS
Marc S's update31 Jan 2019, 12:37
Reviewer Update
TODAY IS THE 31st AND I STILL HAVE NOT BEEN CONTACTED TO ARRANGE DELIVERY OF MY TWO CARDS!!!!!!!!!!!
MS
Marc S's update31 Jan 2019, 12:40
Reviewer Update
IVE PHONED CARD DIVISION TWICE BUT NO NEW CARDS DELIVERED. IVE LOGGED A HELLO PETER COMPLAINT BUT STILL NO CARDS. IVE FILLED IN 4 PAGES OF QUOTATION OR WHAT EVER FORMS BUT STILL NO CARDS!!!!!!! WHAT IS WRONG WITH NEDBANK?????????