JM
Jeffrey M
1 reviews | Active since Aug 2011
25 Nov 2016, 06:59
USSD codes never working when needed
<p>Its not the first time but it happens more often that ussd codes dont work from nedbank. Since yesterday i have been getting server time outs when attempting to use *120*001#. Your internet banking is as terrible at night which is mostly offline. Please assist me in moving banks immediately as Nedbank is not working for me at all. Most of the time your services are down. </p>
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Replies (3)
Nedbank's replyOfficial
25 Nov 2016, 08:13We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply25 Nov 2016, 08:13
Official
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
JM
Jeffrey M's updateReviewer Update
25 Nov 2016, 14:286 hours ago you said someone will contact me shortly. .. This is almost exactly the same as your bond application process where i am still awaiting a call , yet recieved one when i eventually went into the branch for an alternative.
JM
Jeffrey M's update25 Nov 2016, 14:28
Reviewer Update
6 hours ago you said someone will contact me shortly. .. This is almost exactly the same as your bond application process where i am still awaiting a call , yet recieved one when i eventually went into the branch for an alternative.
Nedbank's replyOfficial
25 Nov 2016, 15:24Dear Jeffrey
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply25 Nov 2016, 15:24
Official
Dear Jeffrey
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Best regards,