Useless Useless Useless

Please replace your staff with People. I went through 12 staff members and none of them helped me. I called to request a bank settlement 2 days ago, where I spoke to 4 staff members, but I haven't received it, I called today to follow up and I spoke to 8 and none of them could provide me with information. I have spent R220 worth of airtime to go through this process. I am tired of complaining or nagging before I could have anything resolved at Nedbank. Please do something with your staff, reduce your departments and hire the right people, optimize on service delivery and stop filling positions that are more demanding with unidirectional tendencies of lazy staff members who do not know what to do. And besides, one of your staff members hung up my call on the 24th. I didn't say anything because I am tired of reporting useless useless useless useless iwhatever useless names.