Useless, stay FAR away!

THE most useless bank EVER! Whether it be their branches (especially the Plumstead branch) or their useless call centre.

NEVER EVER EVER take out a bond with Nedbank! If you have any queries afterwards, IT WILL NOT BE RESOLVED!

First I get told at the branch that the change to the bond I was requesting can be done and will take up to 10 working days. Then THREE (3) months later, after many calls, emails and visits I am told it cannot be done! Then I switched my bond to another provider (thank goodness!).

Then when I tried to have the policy ceded to the previous bond cancelled, I am again told it can take up to 10 working days! 2 months and many calls later and I have STILL not received my letter.

UTTER INCOMPETENCE FROM A SO-CALLED "MAJOR" bank!