Useless service from Nedbank

<p> </p> <p>I have an account with Nedbank but after today, I am definitely cutting my ties with Nedbank. I made a send imali transaction, but unfortunately sent the money (R1000) to a wrong number by mistake. I immediately went to Nedbank South gate Branch hoping they could reverse the transaction as soon as possible. But what they basically told me is that they can't help me with anything, I can just go ***** myself. Meaning i run the risk of losing my money should the owner of the cellphone number withdraw the money. Otherwise I "might" get my money after 7 days if not withdrawn.</p> <p>I feel like it's a actually stupid to have a system which cannot be manipulated to perform reversals especially under such circumstances where genuine human error can take place.</p> <p>Nedbank has totally failed me today. I have realized that my transactions are actually not secured. Right now my money could be idling somewhere on the Nedbank system but they just can stop it and put it back into my account. How "smart" is that? Nedbank has been nothing but totally useless to me today.</p>