USELESS SERVICE

I'VE NEVER EVER STRUGGLED TO GET HELP SO MUCH FROM NEDBANK,EVEN COMPLAINS DEPARTMENT IS JUST AS USELESS,THEY HAVE OVER LOADED THEIR CALL CENTER WITH CALLS WHERE EVEN IF YOU WANT TO CALL THE BRANCH YOU MUST GO VIA THE CALL CENTER,CALLS GET CUT OFF AND SOMETIME YOU CAN'T BE HEARED,YOU HOLD MORE THAN ONE HOUR FOR THEIR CREDIT DIRECT,YOU SEND THEM EMAILS THEY DON'T RESPOND