JH
Jo H

1 reviews | Active since Jul 2011

06 Jul 2017, 12:36

Useless service as usual

<p>On Thursday 22 June I went into my branch to apply for a credit card as their previous issue (20-year-old debt) was paid in full at the end of May 2017. The consultant took all my details as well as the letter from Nedbank retail recoveries and promised to get back to me by the next day. On 4 July 2017 almost two weeks later, I went to the bank to find out what is happening as I have not heard anything. Of course, it was declined because something else has now popped up that bothers them. </p> <p>Nedbank, please take your useless service and shove it along with your credit card where the sun doesn't shine.</p>

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Replies (1)
Nedbank
Nedbank's reply06 Jul 2017, 12:55
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team