Useless Service

I logged a claim with Nedbank Home Owners Insurance 0n 22 March 2018, my claim number is C ********** 907525. Since 22nd of March I am still waiting for my house to be repair. I am phoning Nedbank every day trying to find out what is delaying them, no one is giving me an answer. To make matter worse they hired a useless assessor by the name of Oeschger Enterprises and F.I.R.E. Phoning them every day and their telling me different stories. Now is three months and no one is willing to help me. I am frustrated because I’m sleeping in a smelling house, and my kids can not tolerate the smell of the carpets, I am taking the to doctor every week because of blocking nose and sinus. Dirty halls, smelling carpets and broken Cupboard, for full three Months. Common Nedbank.