BC
Bryan C

1 reviews | Active since Mar 2011

06 Dec 2016, 14:51

Useless ******** bank

<p>Tried to redeem my greenback points (100 000) and becuse I haven't used my debit card in six months all the points have been wiped out. Then the cheeky call centre agent told I should have read the fine print! I told her I never ever received any fine print! So.... never bother with stupid rewards programs from Nedbank. It's just another huge **** to get you to use their cards. It took 2 visits to the branch, 32 min on the phone and I spoke to 9 different people!!!</p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply06 Dec 2016, 16:10
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team