Useless pathetic Nedbank terrible

The long useless service from head office till in the Nedbank branch is pathetic, also since when does a head of business namely the CEO of the group yes the CEO as received in Mike Brown has been updated on the matter. Please be advised, Mike Brown will not be contacting you. Is this how a company and brand is run? Yet the staff has done absolutely nothing wrong, not a single things as is the finding of the Riaan Pattinson Executive Service Support | Client Experience. A request was made to get the complaint and how it was done. Nothing was asked a code of conduct procedure of the brand. Instead I was told it's personal and it's not for the public. So clearly Nedbank is operating privately no transparency and the public should not know how the business works. It's classified information..