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Portia M

1 reviews | Active since Jun 2017

28 Jun 2017, 15:51

Useless Online Service - Business Account

<p>I sent a request 2 weeks ago for a csll back on requirements needed when opening a new business account with no luck. A contineued to Send an email letting them know their services was poor, they responded aying they will call back shorlty but that never happened.</p> <p> </p> <p>I am very disapointed as I am a working indivudual and often don't have time to go to the bank branches for assistance.</p>

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Replies (2)
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Portia M's update29 Jun 2017, 12:34
Reviewer Update

Good Day

I would like to extend my appreciation to Mr Nicolas Govender for his Prompt response to my complaint. He assisted me with great respect and proffessionalism.

I was well assisted and all my queries were attended to accordingly. Thank you once again, your assistance is much appreciated.

Regards,

Portia Mnisi

Nedbank
Nedbank's reply29 Jun 2017, 12:38
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.