AV
Andre V
1 reviews | Active since Mar 2009
05 Aug 2015, 07:30
Useless Number System and Bad Attitude
I went to Northgate branch yesterday and i have been using this branch for the past 2 years for personal use and business. Since Nedbank has decided to use this ridiculous number system, this branch service went from being excellent to absolutely POOR!!!! After waiting waiting 30min to make a simple cheque deposit and asking your \metergreater"claiming to be the branch manager to please assist as their was 25 people according to the ridiculous number system"
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Nedbank's replyOfficial
05 Aug 2015, 08:31Hello andre77,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply05 Aug 2015, 08:31
Official
Hello andre77,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team