Useless Nedbank service from the ***** Department

Nedbank ***** dept sent me an Sms asking them to phone then with regards to confirming a transaction. Useless ***** department don’t answer their calls. I phoned about three times. I then spoke to Mildred from the complaints department who also tried to get someone to take my call. Thereafter she phoned me back and said she is battling to get hold of someone in the ***** department to help. She sounded rather embarrassed at the situation and said She is going to let me speak to a senior person about this. This attempt also failed. I still have not spoken to the ***** department. A special simple thing like getting someone to answer a call or getting someone senior to help you is beyond Nedbank. You people are seriously useless. I am going to tell my story on every social media platform I can lay my hands on. My problem is not with Mildred she tried. Speak to her she will tell you what transpired.