Useless Nedbank

Dear Useless Nedbank

I cannot express to you the complete incompetence that I have experienced trying to get my paid up letter emailed to me.

I have been transferred from pillar to post with NOT one single person being able to assist.

Today your collections department tells me I have to wait another 3-5 working days for my letter, but I have been waiting since I paid on 12 July!!! And on top of this your consultant still asks me if I want another loan but I must wait for my letter!! Absolutely ridiculous

Can a competent manager or team lead please call me to explain the delay!!!

Michelle ***