USELESS NEDBANK

I HAVE MADE A PAYMENT VIA INTERNET BANKING, ONLY TO REALIZE HALF AN HOUR LATER THAT THIS IS A ********* THAT THE MONEY WAS PAID TO. IT TAKES 48 HRS BEFORE A PAYMENT IS CLEARED, HOWEVER UPON GOING TO NEDBANK AND REQUESTING THEM TO STOP THE PAYMENT THEY ADVISED THEY CANNOT HELP ME. I HAVE BEEN TO FNB, THE BENEFICIARIES BANK AND WAS ADVISED IT IS NEDBANKS RESPONSIBILITY TO ASSIST ME AS THEY ARE MY BANK. THE MONEY IS NOT EVEN IN THE BENEFICIARIES ACCOUNT YET AND YET THEY CANNOT ASSIST ME. WHAT IS THE POINT THEN OF HAVING A BANK. WHEN SOMEONE MAKES A MISTAKE THATS IT. THE BANK CANNOT GET YOUR MONEY BACK YET IT HAS NOT YET LEFT THEIR SYSTEM AND IT WAS JUST UNDER AN HOUR THAT I WAS ALREADY AT THE BANK REQUESTING THEM TO STOP THE PAYMENT. I FEEL EXTREMELY DISAPPOINTED BY NEDBANK AND WILL NOT BANK WITH THEM IN FUTURE. THEY TURNED OUT TO BE VERY USELESS IN ASSISTING ME. MY MONEY IS GONE AND MY BANK DID NOTHING TO HELP ME DESPITE THE MONEY NOT BEEN GONE YET.