Useless

Hello, I worked for 1 year to earn commission as a travel agent on Booking.com. The funds were cleared and made it through what Nedbank themselves call scrutinous checks i.e. according to them. They asked on my banking app to approve the EURO deposit - which I promptly did. I then phoned them a few days later to check why the funds had no cleared and they said they had reversed the payment due the name on my account i.e. the deposit was in my name that I opened the account in and not in my business name. This after they had loaded the funds into my bank account. After 2 phone calls to Nedbank they are now saying that I must ask a ridiculously huge business like booking.com to reimburse my account ! This is my bank that I put all my business through and are supposed to look after my interests - leaving me to fight for a payment that they approved and then reversed.