Useless Bank

<p>I use the atm to pay my credit card every month, yesterday after making the payment the atm retained my card, I asked a bank staff member to help me only to be told there's nothing he or any of his colleagues can do since its after hours. He said gave me a number to call and block the card.</p> <p>I made the call after telling him what a useless bank he works for because the only way to block the card is by calling them. The number I was given doesnt even take you straight to card division it takes you to queries first where you have to explain your story to call centre agents before being directed to card division. There isnt even a phone outside the branch for you to make that call so you are forced to use your own phone.</p> <p>While making the call the security card told me to step aside as other people wanted to use the atm, how am I forced to move when I dont know what happened to my card?</p> <p>I use that card for nothing else but make payments with it. This is why I will never bank with Nedbank as they do not care about their customers.</p>