CB
Candice B
1 reviews | Active since Mar 2015
26 Feb 2016, 08:43
Useless
On Thursday the 11th of February, I was in the process of drawing money at the ATM and before the money was dispensed, it went back to the first original screen without dispensing the money.<br> <br> I went into the branch and Bongani assured me that once the ATM was calibrated the next day, and it would be out a R1000, I would be refunded.<br> I lodged a complaint with Nedbank, got a call at the begging of last week to say that I would get feedback.<br> Still waiting, thank god I am not holding my breath as I would be dead!
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Replies (2)
Nedbank's replyOfficial
26 Feb 2016, 11:38Hello mattluke,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply26 Feb 2016, 11:38
Official
Hello mattluke,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
CB
Candice B's updateReviewer Update
26 Oct 2020, 10:142016 and still no call?
CB
Candice B's update26 Oct 2020, 10:14
Reviewer Update
2016 and still no call?