mW
meghan W

1 reviews | Active since Oct 2014

04 Jan 2016, 12:30

Useless

I phoned and cancelled my cheque account in September however they never cancelled it and now it has charges up to date and at the branch this octavia lady says she refuses to help unless I pay the charges which is unfair as I did cancel it in September bow I have to pay for their negligence. She is unhelpful full and argumentative

0
Replies (1)
Nedbank
Nedbank's reply04 Jan 2016, 13:48
Official
Hello Welshm,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team

Best regards,