1 reviews | Active since Oct 2015
Urgent. Reinvested money without authorisation.
<p>Yesterday (the 7th of July) someone from Nedbank called me about an investment which are maturing today (the 8th of July). He gave me advice on the investment and we spoke about various options. In this conversation I made it clear that I want this investment to mature as I want to combine the money. This morning I wanted to make an important payment when I realized that the money has been reinvested for 18 months, this came as a great shock as I need the money today. I went to Nedbank Menlyn Maine to resolve this issue where I was told that the money would only be paid out tomorrow and that's only if all goes according to plan. I need the money today, I did not authorise this reinvestment. Please resolve this asap. </p>
Dear Paul,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Paul,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
