1 reviews | Active since May 2016
Unwilling to help and really do not care
<p>I work abrode and come in and out of the country. My FICA expired and I followed the Nedbank s instructions and when to the South African high commission and had proof and residency and ID verified. I have send all the details to Nedbank and although I have a personal banker it still has not been fixed. I urgently need to access my funds and they are unwilling to assist me. My funds are held up and I feel like nobody cares and simply never avalible or understand. I chose Nedbank because of my situation and now I am wise off. </p>
Dear Nic
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kindly note that due to a problem experienced on the Hello Peter website you can expect a delay in the response from Nedbank.
Kind regards
Client Experience Team
Dear Nic
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kindly note that due to a problem experienced on the Hello Peter website you can expect a delay in the response from Nedbank.
Kind regards
Client Experience Team