1 reviews | Active since Jun 2010
Untraced funds
<p>on the 6th Feb 2017 i paid an amount of just under 32 thousand to Nedbank as settlement pf my personal loan. Up until today the funds never reached because apparently i used the wrong account number to pay into. I used the loan account number and so the funds never came through. The strange thing is tha the funds left my FNB account and never bounced back from Nedbank. i believe these funds are suspended somewhere in Nedbank and im still being debited R4077 monthly yt i settled. i have been sent from pillar to post and i am now at my wits end i cannot tolerate this anymore. Assist me or lose me as a client.</p>
Dear Juliana
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Juliana
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team