Unsupportive Business Account Factors

Hi Nedbank….to my surprise last week when i was trying to deposit money into my Business account i notice that my Business Account has been closed without my knowledge/consultation and when i contact my banker she is telling me that is because march and April the was no transaction operating in my account and as we all know that small business have been affected due to Covid 19 and especially my industry which is events is going to be affected till stage 1. Whats hurtful most from Nedbank is that ive been your client since day one i opened my business which is about 4 years back. The banker sent me a list of questions to respond to why should my account be reopened and personally i told her that Covid 19 it should be valid reason enough. Please can my account be reopened because business activities may resume. I am unhappy client