Unsafe Atms

Every month around this period I make my way to the Nedbank Atm at the Phoenix Plaza branch. Like most individuals this month end period makes everyone uneasy. A line beginning at the atms usually ends at the exit of the mall. The line consist of Welfare or Grant recipients. The nedbank card holders are directed to other ATMs usually helped by a customer service individual. Today however resembled scenes from a war movie as everyone was so close to atms making it so easy to witness pin numbers being entered, in addition there was no one to help and with only 2 out of 4 atms working there attempt to withdraw money seemed stupid. I went into the bank for some help. Miss Khan ignored me and when i finaly got her attention she asked to drive to another atm. Seriously? Where? I mentioned theres usually a separate line for Nedbank customers to use and avoid the welfare que. She responded by saying that's not true. So besides being a ****, I have to drive to another atm in such a dangerous area to draw out money. What's worse is that i have a ABSA account and have never been treated so unfairly before. I wish my husband would change his bank.