Unresolved Account Closure

I am extremely disappointed with Nedbank’s handling of my case. I was participating in a stokvel, and another member transferred money into my account with the correct stokvel reference. Her account was later reported for *****, which resulted in both accounts being investigated and my account being closed.

Nedbank requested affidavits from all parties, which were provided as requested. The other party’s account has since been reopened, but my account remains closed with no resolution.

My second Nedbank account was also closed, and despite having a second case number linked to the original case, I have received no clear explanation or assistance. I have provided everything Nedbank has requested and continue to follow up, yet I still cannot access my money.

I urgently need Nedbank to resolve this matter, explain why my accounts remain closed, and provide access to my funds.