Unresloved Judgment due to incorrect info given.
I have been in a bad spot in my life after my divorce. So due to the emotional stress and problems I have not paid my accounts. Now I am on my feet again and wanted to resolve my credit record issues.<br> I had a Judgment from Nedbank on my name and wanted to resolve it. So I asked my fianc? to contact them and find out how we could resolve this matter. I had 3 accounts with Nedbank, the other two was also in arrears but was prescribed by now and was resolved with Transunion. The Judgment must still be paid. So Phillip from Nedbank informed my fianc? what amount should be paid and into what account. And so she did this. This was in the month of May this year. About a month ago, my bank informed me that I have a judgment against me. So we started to contact Nedbank again to find out what is going on. Now they inform me, the money paid was for one of the prescribed accounts and not the Judgment as we requested. Still the Judgment is now being hold against his name due to incorrect info given to my wife.<br> How do I resolve this????
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Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
