jM
joel M

1 reviews | Active since Dec 2018

01 Dec 2018, 12:15

unregisterd debit no assistance from nedbank

hi my name is Nyiko Maluleke

I am writing this review on behalf of my father joel maluleke . for a couple of months 4 unknown debit orders have been going off on m fathers account. he has been in and out of multiple banks trying to resolve the issue with no assistance being offered . he has tried to reverse the debit orders and the bank has told him he is unable to reverse the debit orders . and each time the go off he has had no assistance as a long standing Nedbank customer I do not know if this is a appropriate way to treat a person who has heath issues and has been inconvenienced on multiple occasions with regards to always having to go to the bank and ask for debit orders to be cancelled and treated as if his business is not worth the time his contact numbers are ********** I would appreciate if this matter is treated with urgency affording a old man with the dignity and respect a institution like yours should be offering

0
Replies (1)
Nedbank
Nedbank's reply01 Dec 2018, 16:53
Official
Dear Joel

Your concerns have been noted and a Resolution Manager will contact the account holder to assist on this matter.

Regards
Client Service Support