1 reviews | Active since Oct 2016
Unprofessional & *********
On the 24th of November 2017 I transferred an amount into my AMEX card which close off all outstanding balance. I tried using the card in December 2017 & was told that the account was closed. I requested further details concerning this matter & have not received anything.
Its is now three months and I am yet to receive both the money which was on the card & the points accumulated.
I have not received any communication concerning the closure of the account in the last 3months.
Please advise urgently concerning this matter.
Dear Sunita
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Dear Sunita
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team