1 reviews | Active since Dec 2016

25 Jan 2018, 16:31

Unprofessional Service

Good Day please assist as I find this very unprofessional I have dealt with over four of your agents for a week now about the same query now and no one is assisting..first was your agent Siya who hanged up on me then karabo who tried to help me but there's still no help and now Akhona telling this query is being handled by Rasolume...

Ref No ********** 2

Please resolve this urgently as this is costing me money

Thanks

0
Replies (1)
Nedbank
Nedbank's reply25 Jan 2018, 16:34
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team