UNPROFESSIONAL, POOR SERVICE!!

I know this message won’t mean anything because Nedbank NEVER replies to my messages or emails. This review’s goal is to let people know how unprofessional Nedbank are. I have my business bank account as well as my personal account at Nedbank, of which I receive a constant cashflow in my business bank account. I am not able to pay myself a salary on a specific day of the month, because all my clients don’t pay me before the 25th or the end of the month. So as I’m getting paid, I’m paying myself a salary. I never have a returned debit order. I’m paying ALL expenses INCLUDING rent every month and still making a good living. I’ve app**** for the 2nd time for a home loan and Nedbank decline my application due to affordability and security. The amount I’m applying for works out over 20years the same amount I’m paying monthly for rent! My personal banker at Cape Gate (Alma Everts) is totally useless and haven’t done anything for me including the bank manager Mr Elroy. Alma was willing to write a motivation - I have asked for it, until now I’ve never received it!! Also Nedbank leaked out my personal details and break the rules of the POPI act!!! This is totally unprofessional services! I am going to close both accounts at Nedbank and get myself new account at another bank! Totally disappointed!!!!!!!