JW
John W

1 reviews | Active since Jul 2011

05 Apr 2024, 17:08

Unprofessional children running the call centre

Someone just phoned me from ***, screamed "Lelelele" in my ear, then hung up when I asked them to tell me what they wanted. I called the number, and the call came from Nedbank. Please train your staff to behave like adults. This is ridiculous and unprofessional behavior, especially from a bank.

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Replies (1)
JW
John W's update06 Apr 2024, 18:01
Reviewer Update
And now we have the usual "Oh dear, please provide your details and we will look into it" pretence.Especially on social media, where companies like this portray an artificial persona designed to fool us into believing they care about anything except their own pockets.