Unprofessional and unhelpful

<p>I app**** for a credit card through nedbank which I told had been approved. I head of to the midlands mall nedbank branch in pietermaritzburg only to be helped by unprofessional and unhelpful nedbank staff. I waited an hour to get helped because they were busy and when I finially get to the front they won't accept any of my documents. I was told to bring my id and a utilies bill. Which i brought with me. Then they tell me they can't accept my utilities bill as it's a copy.... Uhmmm... do they not know that everyone does everything by email now so how must i get an original copy????? It's lucky I even have a utilies bill as I rent and how technically would any of the utilies would be in my name? Your staff needs to jack up and get with the times. Nedbank seems to be stuck in the prehistoric era where they don't want new customers and don't seem to be too interested in trying to help or get new customers either.</p>